Detailed List of Services...
This Page goes into detail on what each service offers.
We understand that each listing is different and we are happy to add more if required!
Setting Up Listing
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Professional Photography
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Professional Interior Designer recommendations
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Design a catchy name
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Upload Photos and Profile information
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Create a Check in & Check Out guide
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Create a Guidebook (Local Recommendations)
*Please Note: Invoice of external contractors will be invoiced directly to you*
Bookings Management
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Carefully screen guest requests
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Read history of reviews
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Contact previous hosts (if necessary)
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Set up whether you want instant booking or bookings of those greater than 4 stars
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Minimum booking length setting
Guest Messaging
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Reply to any guest inquiry
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Send a confirmation of booking message
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Send the check in details message the morning of
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Send check out message and thank you message upon check out
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Answer any guest questions before/ during or after their stay
Pricing & Availabilities
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Price setting
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Updating price changes (seasonal / weekday etc.)
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Weekly price vetting and comparing with similar listings
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Holiday price setting
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Specials, discounts and promotions
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Setting Cleaning fee price
Onsite Guest Support
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We are available for any emergency calls
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We can organise contractors if necessary
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We can, if needed be physically at the property to assist with any problems
Cleaning & Maintenance
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Organise cleaners after check out/ before check in
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liaise with cleaners on the jobs necessary
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liaise with cleaners to complete the review process
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Ensure linens are washed
Licensing & Permits
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Register the property via the NSW Planning Portal
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Upload STRA property ID number
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Comply with the fire and safety requirements
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Agree to follow the mandatory code of conduct.
Upkeep of Supplies
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Keep inventory on specific airbnb supplies such as:
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Soaps​
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Shampoo & Conditioners
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Breakfast supplies
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Toilet paper
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Paper towels
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Coffee/ Tea supplies
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Please note: We are able to keep track and replace all necessary items. A Tax receipt will be sent to you with invoice, when an item is purchased.
Lawn & Garden Maintenance
&
Council Bins
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Put Council bins in and out each week
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Maintain all lawns, gardens and plants on the property
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Anything Else?
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If there are any additional services you require, please contact us.
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We are able to take on additional services at request.